Your membership starts immediately after purchase and is valid until 31st December 2026.

No, memberships are for personal use only and are linked to the email address used at purchase. They cannot be transferred or shared.

Memberships are non-refundable once purchased. However, if you have concerns, please contact us and we'll do our best to help.

Early access timing varies depending on the type of release:

Regular new arrivals: Members are notified 12-24 hours before the general public. To access your early access collection, you must be logged in using the email address linked to your MC Membership. Your unique early access link is provided in your welcome email when you sign up, and again in each new arrivals notification. Early access items are hidden from the main website and only visible to members through this special link — they won't appear in regular website searches for the public until they go live for everyone else.

Limited stock and special arrivals (such as D. Stevens): The website is password-protected. We announce these 2 days in advance so you can set your alarms. Members then have 30 minutes of exclusive shopping time before the general public gets access.

Christmas in July pre-order: The website is password-protected and members have 24 hours of exclusive access before it opens to everyone.

Sales: Members get 24 hours to shop the sale before it opens to the general public.

Make sure you're subscribed to our emails and check your inbox regularly during launch periods so you don't miss out!