Issues with Received Products
If your delivery is faulty or does not match the description, please email us within 7 days of receipt. We will arrange a replacement or refund for any damaged or unsuitable items. Please note that due to varying screen settings, colours may appear differently from device to device. At My Christmas, we are only able to address colour or design variations that result from factory faults.
Change of Mind Returns
We are unable to accept returns due to change of mind, so please select your items carefully.
Cancellations and Changes to Orders
Once an order has been placed, we are unable to cancel it or add additional items. We also cannot combine orders.
