Our Christmas in July pre-order runs from 8:00am AEST on 1 July to 11:59pm AEST on 31 July. It’s your chance to secure your favourites early before the busy season begins.

Pre-orders are for items that are not yet available for immediate dispatch.

If you place a pre-order, your order will be held until all pre-ordered items have arrived at our warehouse, and then shipped together.

Please note:

• Pre-orders must be purchased separately from in-stock items.
• We are unable to combine separate orders.
• Pre-orders cannot be cancelled once placed.

Pre-orders for our 2025 range are expected to arrive in October 2025.

We will ship your entire order once all pre-ordered items have arrived.

If there are any significant delivery delays, cancellations due to delay will be at the discretion of My Christmas, but no cancellations will be offered before 1st December 2025.

Yes, you can add additional items to your pre-order (excluding lay-bys)!

Please email our customer care team with the products you would like to add, and we will assist you.

Please note: Shipping may be recalculated depending on the size or weight of the added items. Once a pre-order is placed, we are unable to cancel it or combine it with other orders.

In the rare event that a pre-ordered item does not arrive or is sold out at the supplier before our website can be updated, we will issue a full refund for the affected item(s).

Lay-By is available for our Pre-order range only.

To set up a Lay-By:

• Your total order must be over $100
• At checkout, select Put It On Lay-Buy (via PayPal) under Alternative Payment Methods
• Payments will be automatically scheduled through PayPal based on your selected timeframe

Important: Avoid express checkout options like Apple Pay or Shop Pay.

• Deposit: A 20% deposit is required to confirm your Lay-By. This deposit is non-refundable
• Minimum Order: $100
• Final Payment Date:
– Orders placed in before 26th of June: Up to 4 months to complete payment
– Orders placed in July: Up to 3 months to complete payment
• Payments: Monthly payments are automatically deducted through PayPal
• Cancellation:
– Pre-orders cannot be cancelled once placed
– If your Lay-By isn’t paid in full by the end of your selected schedule, the order may be cancelled and the 20% deposit retained as a cancellation fee

A small, non-refundable admin fee is charged at checkout by Put It On Lay-Buy.

There are no interest charges and no late fees.

Your order will be dispatched once:

• All payments have been completed, and
• The pre-order stock has arrived in our warehouse

There are no late fees.

However, missed payments without contact may result in cancellation of your
Lay-By and retention of your 20% deposit.

If you’re unable to make a payment, please contact us – we’re happy to help
where possible.

Payments are automatically processed via the card linked to your PayPal account.

Make sure the card remains valid for the full length of your Lay-By period.

Ensure your PayPal account has sufficient funds available each month to avoid failed payments.