We aim to dispatch within 2 business days from September - December and 4 working days for the rest of the year. If there are any further delays you will be contacted.
We would love to say one price shipping for all, but bulky items including our Christmas trees and the size of Australia, this isn't possible. We have, however simplified the price for ornament and decoration purchases.
Free shipping for orders over $139 in Australia. Size limitations do apply so if your order is bulky you will find the shipping moves into the bulky shipping bracket.
In such a large country there are some remote locations where shipping is extremely expensive. The transaction will process (as we are a small business there is no way to build a capacity to calculate the costs for each location and therefore we are limited to providing State based prices) however will will contact you within 2 days to discuss options. We always subsidise the deliveries to these locations however we can't necessarily cover the entire cost. At this stage you can decide whether to pay the higher delivery cost or to cancel and receive a full refund..
We have shipping of smaller items to some overseas locations, and hope to add more soon. Shipping rates should show at check out.
Any questions, do not hesitate to call us on 1300 551 960.