We aim to dispatch within 2 business days from September - December and 4 working days for the rest of the year. If there are any further delays you will be contacted.
We would love to say one price shipping for all, but bulky items including our Christmas trees and the size of Australia, this isn't possible. We have, however simplified the price for ornament and decoration purchases with prices listed below for each State. If an item is bulky there will be a note in the description.
Below are the prices for the bulkier items . Your shipping options will automatically be added to your order based on your delivery postcode.
|Small Bulky||Medium Bulky||Large Bulky*|
|VIC||$8.95 (or click & collect in Surrey Hills store free)||$14.95||$24.95||$39.95|
In such a large country there are some remote locations where shipping is extremely expensive. The transaction will process (as we are a small business there is no way to build a capacity to calculate the costs for each location and therefore we are limited to providing State based prices) however will will contact you within 2 days to discuss options. We always subsidise the deliveries to these locations however we can't necessarily cover the entire cost. At this stage you can decide whether to pay the higher delivery cost or to cancel and receive a full refund..
Unfortunately we do not currently ship overseas.
Any questions, do not hesitate to call us on 1300 551 960.